How to Move your Stand-Alone Data Workbench Installation to a new PC
If you need to move a stand-alone installation of Data Workbench to a new PC, please follow these instructions. Prepare the current installation for deactivation. If there are any templates or upload mappings that you wish to keep, you will need to e...

How to Reactivate Data Workbench
If instructed to reactivate Data Workbench, you can do this in two ways: Activate via the Administration Section. If you have access to open the Data Workbench application, you can reactivate by going to the Administration Tab --> Then Click on the ...

QAS Service is not Started
Error Message: No connection could be made because the target machine actively refused it 127.0.0.1:3333 Symptoms: When starting Data Workbench, you receive the message above and Data Workbench will not start.  Cause: This usually...

Success Message Returned but no Data was Changed
Issue: After recording a template and attempting to upload data into SAP, the messages come back as Success but no data was changed in SAP. Cause: The recording of the template determines what actions are performed during the upload.  It is ...

Cannot Update via the Auto-Update Utility
Symptoms: The Data Workbench Auto-Update Utility fails to download the update patches.  Cause: This is usually caused by a firewall or network issue that is blocking the connection to the Quadrate download site. Resolution: If the A...