Cannot Update via the Auto-Update Utility

Symptoms: The Data Workbench Auto-Update Utility fails to download the update patches. 

Cause: This is usually caused by a firewall or network issue that is blocking the connection to the Quadrate download site.

Resolution: If the Auto-Update Utility fails to download the update patches, you can manually download and run them with the links below in the specified order:

Update From the previously released version:

1. QAS Patch

2. QEE Patch

3.  Data Workbench Patch

Update From any other version:

1. QAS Full Patch

2. QEE Full Patch

3.  Data Workbench Full Patch

You must run all three patches as an Administrator in order to successfully update Data Workbench.